+-I have created an account for this website, but how do I access the content?
A subscription has to be claimed for all content.
- Premium Editions (Regular & Corporate) – requires a paid Subscription Code. Select “Claim a Subscription” or “Claim Another Subscription” and follow the step-by-step instructions.
- Basic Version – requires claiming a subscription, but Subscription Code is not required. Instead, users must select check box option for access to Basic Version content during the “Claim a Subscription”, check the “Terms of Use” box and select “Redeem”. You will be redirected to the NACHA Operating Rules Online Resource home landing page again to log into your account and access the newly authorized content.
- The Basic Version is PDF format and does not provide access to the NACHA Operating Guidelines, or any of the enhance features and functionality of the Premium Editions (Keyword/phrase search, Custom Bookmarking, Print and Copy Options, HTML5 format, or access to 2017 Rules Archives)
+-How do I use the Subscription Code I received from my purchase?
Step 1: Get started at the home page: https://www.NACHAOperatingRulesOnline.org
Step 2: Create a New User Account (NOTE: If you already have an account on this site, please skip this step and jump to Step 3.)
Click on Sign Up on the home page. Under Sign Up, enter your email address, create and verify a password, enter your first and last name, then enter the characters under Word Verification.
Step 3: Claim a Subscription
After sign up, Claim Another Subscription in the black box appearing on the webpage. Enter your Subscription Code along with all the required information, then click Redeem.
Note: After redemption, you will be re-directed to the home page where you will need to LOG BACK IN to select and access the content.
+-I have successfully claimed my Subscription however, I still cannot access the content. What do I need to do next?
It’s possible your Subscription Code did not correctly apply the Subscription to your account. Please contact customer support at publications@omnipressdigital.zendesk.com and the support team will update your account to provide you access to the Rules and Guidelines online.
+-Why am I getting an invalid Subscription Code message when I try to set up my Subscription?
You have already successfully claimed your Subscription with your Subscription Code. Further attempts to use the Subscription Code are being prevented and you get an error saying the Subscription Code is invalid because the Subscription Codes are only to be used once.
For Regular Paid Premium Subscribers, please login and go to:
https://www.nachaoperatingrulesonline.org/regular-guidelines/18regguides
https://www.nachaoperatingrulesonline.org/operating-rules/18rules
For Corporate Paid Premium Subscribers, please login and go to:
https://www.nachaoperatingrulesonline.org/corporate-guidelines/18corpguides
https://www.nachaoperatingrulesonline.org/operating-rules/18rules
Once you go to those pages, you should see the table of contents for the Rules or Guidelines.
+-When I am logged in, why do I still receive the message “Subscription Access to this content is restricted”?
It could be one of two things:
- The most common issue is that you have correctly created an account but have not completed the process of claiming a Subscription with the Code you received from your purchase. Please go to https://www.nachaoperatingrulesonline.org/serials-form-7.843654 to begin the process. Once you have redeemed your Subscription you will be able to login and access the online content.
- You may be trying to access content you don’t have a Subscription for. Please verify which Subscription(s) you have on the home page under the ‘My 2018 Subscription’ header.
